SHIPPING, RETURNS, AND WARRANTY
SHIPPING WITHIN NEW ZEALAND
Shipping within New Zealand is FREE for all items with the exception of Crucible. The Crucible is shipped for a flat fee of $80 NZD.
SHIPPING OUTSIDE OF NEW ZEALAND
All other shipping rates are based on weight and location. Check our rates during checkout process.
For any questions or concerns regarding shipping, please contact us at info@firebrandnz.com.
PRODUCT WARRANTY
All products come with a 10-year warranty. In the unlikely event that you wish to return a Firebrand product, please contact us directly and we will take care of everything.
PRODUCT RETURNS
We hope that you fall in love with your purchase from FIREBRANDNZ.COM, but if you decide it's not the right match, you can return for a refund or exchange within 14 business days of receiving your order.
Review our refund policy for additional details.